With increased pressure from mergers and an evolving competitive dynamic, the banking, financial services and insurance industry now requires a unique blend of technology and service operations to support its businesses. Simply saving costs on back-office functions is no longer enough. Aptiva has the experience and insight to help the industry’s organizations, regardless of where they are in the journey to transform their internal services. By combining our extensive consulting experience and original research and analysis, we’re able to help these organizations determine how to best globalize their service delivery models and Optimize IT technology delivery and industry-specific processes. Over the years we have established processes and guidelines and gone to depths to understand the customer's needs and expectations in order to convert them into feasible solutions.

Our research programs comprehensively cover the key dynamics of the market across IT and business processes. The programs examine relevant issues for stakeholders and provides analyses to guide strategic decision-making.