Hospital executives contend with many basic business challenges: improving customer satisfaction, containing costs, managing complex supply chains, and attracting and retaining top-notch talent. Yet the human consequences of their work, as well as ongoing healthcare reform measures and changing delivery models, make their roles more complex. We bring global healthcare expertise and operational and analytical skills to help executives meet these challenges. Our teams have served market-leading institutions as well as hospitals embarking on large-scale performance transformations. Our consultants call upon a variety of proven tools and approaches using dashboards and program management tools to allow hospital executives to monitor and manage operations against standardized performance indicators and to better engage staff and clinicians
We help hospitals implement strategies, operating models, and organizational enhancements that sustain improvements in quality of care and boost cost effectiveness.